Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

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  1. No screen on entanglement

    The game plays perfectly until the level called "Entanglement" The screen goes black, though there is still driving noises. The menu appears correctly.

    Played on Linux

    8 votes
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    • Visual freeze during Abyss

      During Adventure Mode level "Abyss", the game appears to visually freeze during the glitch sequence where the blue city appears. Input and sound is still apparent, but the screen is simply frozen.

      6 votes
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      • After launching the game it is stuck on loading/main menu loop

        The game loads up to 1/6, shows the main menu for a moment, then starts to load again in an infinite loop. The output log looks like discord-rpc.dll is broken. Can I disable discord totally via some launch options?

        4 votes
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          1 comment  ·  Admin →
        • Sector 3 orange screen, crash on load (macOS)

          When loading Sector 3, the screen would be filled with orange (and a bit of green). Sound went through, and I could hear the car driving around.

          Most of the time Distance would just crash as it loaded Sector 3, though.

          For some reason, when I plugged in an external display, this problem went away. My dGPU was still being used, even when just running off the internal mbp display.

          7 votes
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          • Freeze in Earth section of Enemy (and timer glitch when retrying from main menu)

            I have been trying to complete Enemy so that I can reach the credits, and three times I have managed to get to Earth. But all three times, the game 'freezes' on me during the first section which is on Earth.

            4 votes
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              1 comment  ·  Admin →
            • Map bug (endless falling) in credits map

              You can fall out of the credits map, after beating the campaign:

              In map part showing name »Jordan Hemenway«, you can fall endlessly out of the map.
              Reproduce: do a full stop. turn around and drive the opposite direction. The map ends and you fall into an endless void.

              To prevent this, maybe add a death grid at the end of the tunnel.

              1 vote
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                1 comment  ·  Admin →
              • 2 votes
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                • Distance crashes

                  Whenever I play Arcade (Community Levels), it freezes and then crash. Adventure Mode works fine tho

                  5 votes
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                    1 comment  ·  Admin →
                  • 1 vote
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                    • 1 vote
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                      • Xbox One blue tooth controllers outputs, such as right shoulder, b, and a few others will be registered as keyboard controls. Driving imposs

                        Xbox One blue tooth controllers outputs, such as right shoulder, b, and a few others will be registered as keyboard controls. Driving impossble.

                        1 vote
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                          1 comment  ·  Admin →
                        • No Realtime reflection in my own levels

                          The Realtime reflections work fine in the leveleditor test but in the final level not, whether Realtime reflection is on ultra or off.

                          1 vote
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                          • Animation Audio not playing in children groups, parent group audio delayed.

                            It seems that the Animation Audio component has its limits inside groups. I have build a group where animated children groups (6 Animation Audio Components inwhich 4 are played in rapid succession for a believable minigun fire) and parent group with 1.. The parent one and the bullets (minigun) are fired, but not the 2 sounds corresponding to the deploy. I have tested it with several different sounds and also other field (Pong Play, Pong Stop, Stop) none work. It seems as I hit a limit which is sad. Is this intentional?

                            The custom object in question is attached. What…

                            1 vote
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                            • LFE (Bass) channel ABSENT for music

                              In every stage except for Compression, the LFE channel for music is absent. The game's music is amazing and it's a real shame that there's no bass for every song except for the one in Compression, which has quickly become my favourite stage and the only one I replay due to the fact that it actually has bass.

                              3 votes
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                              • 3 votes
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                                • 1 vote
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                                  • "Stilll Alive" Achievement is broken

                                    Still alive achievement does not unlock when its criteria are met.

                                    1 vote
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                                    • Campaign and Arcade Completion Percentage swap

                                      While navigating Distance 1.0 Main Menu, it's possible that completion percentage of Adventure Mode and Arcade Mode swap each other. This doesn't seem to affect your actual progress in the game, but it just makes percentages inaccurate. Here's a link showing the bug: https://youtu.be/oQCU1_G0Qus

                                      1 vote
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                                      • On the map past, your car crashes when doing no inputs other than accelerate/boost

                                        https://clips.twitch.tv/AbrasiveQuaintCaribouDancingBanana

                                        This does not seem like this should be a thing. If you make even the SLIGHTEST adjustment in steering, you do not crash here.

                                        3 votes
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                                        • my game randomly crash when hosting a server with 11 players on it

                                          so I was in the middle of hosting an online server but just out of the blue it crashes like if I have press alt f4 or something I was not in the lobby I can't remember what map it is but there was nothing that popped up when it crashed it just crashed

                                          1 vote
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