Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. Crash

    Haven't had a crash in forever but here is one, after returning to the level select from playing a stunt map from "my levels" (not workshop/community)

    1 vote
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    • I got the bug achievment.

      if you do transmogify, and do "mini quick" it makes an impenetrable wall...

      1 vote
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      • 1 vote
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          1 comment  ·  Admin →
        • Some unicode characters cause multiplayer splash screen glitches

          In multiplayer, if a player has a Unicode character in their name that is unknown to the game, the splash screen glitches out:
          The player names are missing, and when the game starts, the splash screen doesn't fade out, blocking the screen.

          3 votes
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          • Control changes not being accepted

            So I have an Xbox One Bluetooth controller that I use a lot for gaming. But for some reason, the game is refusing to accept control changes when I try to switch to the Xbox 360 control scheme (360 and One both have the same button layouts) and is making my gameplay all wonky when using the "default joystick" option. There doesn't appear to be an "accept changes" option on the Controls menu, other than "back", but that seems to cancel changes altogether.

            1 vote
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            • 2 votes
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                1 comment  ·  Admin →
              • 1 vote
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                • Flight Stick does not show up as a controller.

                  I just got a Saitek (Logitech) X52 HOTAS setup. It's a flight stick with throttle and it would be PERFECT for playing Distance. I've enjoyed the game with keyboard controls for a very long time, but I think this controller would be amazing. For some reason it does not show up in game but other controllers do. Is there a reason for this?
                  Thanks so much!

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                  • Teleporter is broken and I can't go to the next section of map

                    I went through a teleporter and died, it keeps respawning me on the ceiling in front of it, and going through the Teleporter brings me back to the same place

                    3 votes
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                    • When starting a level w/online ghosts in single player on a slow internet connection, the game hangs with no loading indicators for a while

                      If I had to guess, this could be due to the downloading ghosts screen not being displayed until a connection is established and the actual download starts, and the internet is so slow that it takes a long time.

                      1 vote
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                      • Glitches with collisions on old simples

                        Getting near old (pre-golden) simples causes a collision without touching the object.
                        The more the simple is scaled up, the worse the effect gets.

                        Sometimes, mostly on very large simples, the game gets stuck on a blue screen.
                        In the state game often crashes after a short time, or when pressing reset.

                        On the blue screen the menu is still accessible and exiting the level prevents the crash.

                        I made a video demonstrating this problem in the level editor with the logs scrolling by:

                        https://www.youtube.com/watch?v=_KlNYJ4XymI

                        At the end the game gets stuck on the blue screen, then I hit the…

                        3 votes
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                        • Xbox wireless controller doesnt control the game on Solus 3 Linux

                          I plugged in my the wireless reciever into the pc and connected a controller to it
                          Then when I launch the game i cant use the controller as the inputs arent registered

                          1 vote
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                          • unity'd in editor

                            while animating and adding a scale to it the scale will sometimes cause a immediate crash of distance. one report says a it detected a unity moment but the other report doesnt.
                            I use a animation+group with another animation on a event trigger.
                            But even when i tried to scale without the 2nd animation the immediate crash still occurred.

                            i posted a video of what im trying to do.
                            At the end youll see distance just crash without a report
                            https://vid.me/HHM2F

                            1 vote
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                            • Trick text displaying after landing

                              I can't take all the credit for this, Tiedye found it initially and we both tested it further.

                              This bug only happens after more than one trick. Specifically, if you landanother trick before the first one's eV reward text vanishes, it displays the second one's eV reward text then displays the counter as if you haven't landed yet.
                              So, let's say I jump, barrel roll, jump, barrel roll. After the eV text vanishes, a set of text comes up that shows the trick and next eV points but doesn't announce anything/look like the reward text.

                              This screenshot is after two…

                              1 vote
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                              • Laser bug

                                Whenever the laser is low enough to the ground, It doesnt cut the wheels/chassis, Or when you are slow enough, The laser ignores your car (This one i think is intentional)

                                4 votes
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                                • 1 vote
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                                  • No idea what happened

                                    I was racing in the tournament when i suddenly crashed.

                                    1 vote
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                                    • Unable to turn right while pressing the gas and using the grip thrusters.

                                      Bug: I cannot turn right (bound to the D key) while pressing the gas (w key) and using the grip thrusters (i key). As soon as I stop pressing the gas or stop gripping, I am able to turn right.

                                      I can, however, turn LEFT(a key) while gripping.

                                      This problem has persisted for several (5 or so) months.

                                      Platform: PC
                                      OS: Windows 7 SP1
                                      Output file attached

                                      1 vote
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                                        1 comment  ·  Admin →
                                      • I FOUND A TING DAT MAKE ME GAME ESPLODE

                                        I FOUND A TING DAT MAKE ME GAME ESPLODE

                                        1 vote
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                                        • Deleting a profile will not update the main menu map to reflect the new selected profile.

                                          Normally, switching between profiles with different main menu levels will reload the main menu to reflect the change. However, an automatic profile switch from deleting a profile will not do this.

                                          As a bit of an aside, the selection highlight on the profile list should really start on the currently selected profile by default, not the one at the top of the list.

                                          1 vote
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