Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. 3 votes
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    • 1 vote
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      • game freezes

        In today's build the game freezes in DirectX 11 but using the launch option -force-d3d9 the game works. All previous builds the DirectX 11 mode worked.

        13 votes
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          1 comment  ·  Admin →
        • Can't turn while flying, it just makes me spin...

          Whenever I have to turn while flying, it just does't work. I end up spinning around until crashing into a wall or object. I can't even continue the level this way. I'm epeating the same thing, trying over and over again and this really is getting on my nerves. I am using the WASD keys btw.

          8 votes
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          • Please remove level "uncanny valley".

            Please remove level "uncanny valley". All Geme 10/10. Level "uncanny valley" 0/10. Like not from this game(

            6 votes
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            • Can't use multiple DS4s simultaneously for split-screen

              When you plug in two, it pulls the analog stick inputs from one and all the other inputs from the other. Is it because it's just registered as "wireless Controller" without any numbers?

              2 votes
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              • Dual Shock 4 key bindings are messed up

                Hey Guys,

                under Manjaro Linux 4.8.17-1-MANJARO the Controller is recognized natively as Dual Shock 4. For some reaon the default key bindungs are totally messed up. X and [_] are changed e.g. and many more. Do you have any idea what's wrong over there?

                9 votes
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                • on the uncanny valley map there is a chance of death by going too fast between some pillars

                  To be honest the map doesnt really fit the theme of the game anyway. I would suggest remove it for now and remake a new map in its place similar to all the other maps currently in the game.

                  1 vote
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                  • My game crashes every time I die.

                    Every single time i die, wether it be from over shotting a ramp and falling to my death, or crashing into a wall, my game crashes right before respawning me.

                    6 votes
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                    • Using an Xbox One Elite controller on Linux shows keyboard button prompts in menus/Adventure

                      Pretty much exactly what the title says. Running Arch Linux x86_64 but this shouldn't be distro specific.

                      A workaround is using Steam's xinput controller configurator which creates a virtual x360 pad, but that's not perfect, because the desktop config makes it only register input when the game is in focus (this is much more annoying than it sounds), and if I plug my controller in after starting the game it isn't detected.

                      More of an annoyance than a bug, and obviously not high priority since this doesn't actually break anything, but it'd still be nice if this could be fixed.

                      1 vote
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                      • [Editor] Gravity Triggers not saving to checkpoints properly

                        Was just looking into the weirdness associated with this, and worked out exactly what's happening.

                        When you go through a checkpoint, the gravty and drag data that the checkpoint takes is from the FIRST gravity trigger you passed through since the previous ckeckpoint.
                        This means taht if you enter and exit a gravity zone between ckeckpoints, the checkpoint after the fact will respawn you with the settings from the gravity trigger starting the zone.

                        On top of this, if you passed no trigger between the ckeckpoints, the value from the previous checkpoint is taken instead. Every checkpoint from the bugged…

                        1 vote
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                        • 1 vote
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                          • 1 vote
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                            • I cannot fly on PS4 controller

                              Just bought the game, disappointed i cant use one of the most critcal parts of the game: flying. It just doesnt go up or down no matter what I do. I just fly and crash and cant play :/

                              1 vote
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                              • I created a level, i uploaded it to steam, after that i downloaded it so i could play it via community online but my friends can't load it.

                                I created a level, i uploaded it to steam, after that i downloaded it so i could play it via community online but my friends can't load it. After we start they are going to the screen where they should load but instead of loading they get kicked... How can i fix this? Or is this a bug?

                                1 vote
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                                  1 comment  ·  Admin →
                                • surface pro 4 won't steer and boost

                                  i can't boost and steer left or right at the same time on my surface pro 4's type cover (not the ideal device i know but still)

                                  1 vote
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                                  • 3D (not realy a bug)

                                    I've got a NVIDIA 3D Vision set here, but the 3D mode won't start with this game... normaly I can use 3D in every game even in 2D sidescrollers.

                                    3 votes
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                                    • crashes when i go to change profiles, or crashes after I change profiles.

                                      Im running the game on windows 7 pro and when i go to change my player profile it will crash while going to profiles or after I change my profile.

                                      3 votes
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                                      • Just an idea please answer under this post.

                                        After i think about why isnt this game is not as fun as Nitronic Rush, i got something. Nitronic Rush's talking guy was funny and interenting. Music's are good but Nİtronic Rush has other musics when car is in air and nitro has another music. That was make me feel RUSH. In this game colours are too boring. Blue can make people feel in future. But more shining colours was better. That shining and extinguish thing was makes place alive. Pleas answer me. I really want to play this game in a better version. Like i say.

                                        6 votes
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                                        • 1 vote
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