Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. Wing Yaw Left and Right switching

    I dunno how it is for other players. But I had to switch the Wind Yaw right and left. It feels totally weird to roll into the opposite direction.

    3 votes
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    • Replay Bug (Build 5930)

      #1
      If you play any track, you will be able to see your stats on the "STATS" right?
      https://i.imgur.com/QlpaJxh.jpg
      However, if you view the replay right after finishing the track, once you get back there won't be any stats in "STATS"
      https://i.imgur.com/PJEJAvg.jpg
      https://i.imgur.com/uX6hz6G.jpg
      ------------------------------------
      Also, depiste supporting only 20 Ghosts, I'm able to select more than that in the Replay/Ghost menu

      1 vote
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      • Workshop levels dont download

        When i try to download a level from the steam workshop the dowload is stuck at 0% and stopping the download doesnt work either.

        1 vote
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        • Workshop levels dont download

          When i try to download a level from the steam workshop the dowload is stuck at 0% and stopping the download doesnt work either.

          1 vote
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          • Camera continuously looks down and won't re-center properly (XBOne controller)

            When I load a level (doesn;t matter who made it), the camer tries looking down. Looking "up" looks center, but the camera goes straight back down once the control stick is released.

            1 vote
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            • Camera control with mouse

              Hello! I'm very much a fan of your work with Distance, and I hope you will do many other similar games ...
              My idea is to control the camera of the car with the Mouse
              So we could use VR occulus with a bigger approximation in reality, I have a VR that works with cellular, the cellular controls the mouse and if putting the VR controlling the mouse the experience of reality in this fabulous game would be incredible !!! I would very much like to do it, please. thankful...

              3 votes
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              • Logitech G920 doesn't work

                Every time I plug in my Logitech G920 Racing Wheel, it starts scrolling up in the menu and messing up the view in game for no reason. I find this odd because Distance was on the compatability list for this wheel. Is there any way I can get my G920 to work?

                1 vote
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                • Screen times out due to no input from device

                  So with certain games, the xbox inputs to the computer are not detected as movement, so the screen will timeout.

                  1 vote
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                  • Home Menu

                    The home menu just after you press any key keeps on changing selection. It keeps on going up like as if you press up on the D-pad.

                    1 vote
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                    • Menu options not usable after switching to old progile

                      I used the options to switch to a profile from about a year ago. Now I can't select the Arcade or Options menu. Nothing shows up when clicked

                      1 vote
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                      • 1 vote
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                        • ground zero spilt screen mutiplayer portal glitch

                          the portal that sucks you in only affects the first player to get to it

                          1 vote
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                          • Can't select Options or Arcade Mode on the main menu, and along with that the background on the main menu isn't even THERE!

                            Same thing happens on Nitronic Rush except, in that game, changing the resolution fixed it.
                            My specs are:
                            Windows XP Service Pack 3 Professional 32 bit
                            ATI Raedon HD 4550
                            Some AMD processor that is over the minimum requirements.
                            If there is more info you need, please ask.

                            1 vote
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                            • 1 vote
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                              • Level switching bug

                                The only common link I found was leaving the level editor's test mode. I would play through the track, then when I leave the level changed to another saved level, i had not pressed any other buttons besides the '`' to switch modes

                                1 vote
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                                • Нет картинки (No pictures)

                                  Запускаю игру, музыка есть но картинка только одна. Я перепробовал почти всё кроме переустановки драйверов потому, что скачав пиратку игра работала отлично, а лицензия нет. (Start the game, the music is there but the picture only one. I tried almost everything except reinstall the drivers because the download pirates the game worked perfectly, and license no.)

                                  1 vote
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                                  • acceleration at the start not always the same

                                    I noticed that the acceleration at the start of the level is not always the same. You can easily test this on Broken Symmetry level by enabling your last ghost session/replay.

                                    With default key layout, pressing up arrow and shift in different ways/timings, the starting acceleration will be faster/slower;

                                    example:
                                    1) press and hold up-arrow first (I press it when the timer is on"2")
                                    2) then press and hold shift
                                    will result in slower acceleration than other way around

                                    3 votes
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                                    • Grouping objects sometimes deletes them

                                      In one specific instance, grouping multiple simples with animators (via hotkey) caused the center-point to vanish. Upon saving and restarting the level, the objects were gone. This has only happened to me once, but I will be sure to have another person vote on it if it happens to me again.

                                      1 vote
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                                      • Pop up warning lights from really far away far away. (Not customized pop ups)

                                        I was racing in the level Destination unkown, even though I know its not finished yet. anyways, I was driving in the part were there were blue popups and infected moving saws when I crashed on the first popup. (Lol). When I respawned I relized the second pop up light warning was on and I could clearly see it from the checkpoint. I started driving and when I got to were the light should have showed up it restarted the light cycle and basicly disapered quickly but reapered the normal speed afterwards.

                                        1 vote
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                                        • Xbox 360/Elite Controller buttons change during game

                                          I'm using an XBox Elite Controller. The buttons changed mapping in the middle of driving. I had "X" set to boost, and the game switched and set both "X" and "A" to jump.

                                          Another issue to work on is the fact that the game somehow does not recognize the right thumbstick - it kept reading it as the D-pad.

                                          1 vote
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