Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. Can't jump over wall.

    When I try to jump over those yellow glowing walls, it launches the back of the car forward instead of the entire car. This makes me crash against the wall and makes me unable to pass. Also I can't jump at all while i'm boosting. I hope you guys will fix this soon, because I was and still am looking forward to play this.

    2 votes
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      1 comment  ·  Admin →
    • Possible bug? Change Track Type

      The object "wire" is disabled or has possible errors.
      https://youtu.be/Kbjlbiagguo

      1 vote
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      • Disable Ghosts Names Wont Work

        When in replay mode i like to disable hud and ghost names so that i can record gameplay. So when i go to disable the ghosts names in the options it will like you would expect disable the ghosts. however, if i hit restart or if i exit and chose a different replay to watch the ghost name will reapear. Then if i go to options it says i still have the dont show ghost names selected. so in order to get it to work again i need to click it once to disable it and click again to re…

        1 vote
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        • On macOS Sierra 10.12, in Steam Beta, I have lost half an hour trying to fix "crashed on start" bug

          The game worked beautifully on my MacbookPro 11,3, then I subscribed to some workshop levels and it stopped launching.

          To fix the bug I unsuscribed from the workshop levels, uninstalled the game, cleared download cache from steam preferences, relogged in and reinstalled the game.

          Then launched it 15-20 times with various results (such as sound stopping and game crashing on loading screen or game crashing on the choice on startup to "cancel" or "delete" the downloaded levels. Each time the only way to actually stop the program was to force quit it through activity monitor.

          Hope I'll be able to…

          1 vote
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          • Crash on respawn and early on sector 14

            Game crashes when trying to automatially respawn after a crash and very early on one of the first turns on sector 14. It freezes for a while, then the music stops, then windows tells me the game is not responding.

            Workaround for the respawn issue is to bring the menu and manually restart a level upon a crash. But I can't workaround the crarsh on sector 14.

            3 votes
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              1 comment  ·  Admin →
            • Replace Gravity Triggers with Gravity Zones

              I thought I had read about this idea a time ago, but I can't find anything about this now:

              The problem: If you manage to circumvent the trigger at the end of the (zero-g or low-drag) section, your physics are not reset to normal and you are free to complete the whole track with these settings. This makes for (in my opinion) very dumb tricks on some maps. It makes no sense in the context of the game and feels just like a glitch.

              Here is the way to fix this once and for all: Gravity Zones. These would work…

              12 votes
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              • Crashed on tutorial causing GPU refresh

                As I was starting up Distance for the first time, I entered the tutorial and activated the boost when the game crashed and caused my GPU to refresh.

                Video available here: http://plays.tv/s/L6u82fjBAt3c

                1 vote
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                • Something is off when you rotate up & down.

                  Whenever my friends and I try to rotate up and down on to a different surface, it seems as if the cars begin to spaz out and start to spin way to much, same as the flying spinning bug. It's really annoying when trying to play maps using a lot of the rotation mechanic. Thanks for reading :)

                  3 votes
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                  • Car Explodes when trying to Test Level Editor

                    I've been working on a track in the level editor, but when I go to test it, my car continuously explodes before I can even move. I have the car spawn snapped to the start line so I'm assuming it's in the right spot.

                    1 vote
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                      1 comment  ·  Admin →
                    • Sector 11 glitch

                      In sector 11, whenever i go the direction it is telling me is correct, it always says wrong way and when i keep going i fall into space

                      1 vote
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                      • next level button.... don't let me click it again.

                        in arcade, sprint mode. when playing a playlist of tracks.

                        after finishing a track, clicking the next track takes a few seconds to load, sometimes a little longer than others.
                        there needs to be a loading screen, or something to prevent you from clicking "next track" again..

                        i find often ill click "next track"... and while waiting, im not sure if the next track is actually loading... so i click "next track" again, and see that its asking me to load the next, next track in the playlist.

                        1 vote
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                        • better view needed. hard to see things.

                          There are some situations that make viewing the track a little difficult.

                          The eV score that apears next to the car, makes it difficult to see traps and obstacles on the track... there should be an option to move this to another part of the screen. out of the way.

                          when the track takes a sharp and continuous turn upwards, such as a loop. you have a very short view distance of the track, makes it difficult for sharp turns, jumps, and traps on the track, as you don't see them till you're right up to it.
                          i would suggest…

                          3 votes
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                          • screen darkness

                            2 issues. 1 is the game is to dark (even with brightness up and stuff)
                            second issue is the fact that when you do a online game and finish the track. Then hit ~ to remove menu and hit c to type. After finishing your chat with enter the screen goes dim/dark untill you hit ~ 2 times 1 to bring up menu then to close it so your screen is bright again.

                            1 vote
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                            • My game crashes every time I die.

                              Every single time i die, wether it be from over shotting a ramp and falling to my death, or crashing into a wall, my game crashes right before respawning me.

                              1 vote
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                              • Replay bugs (Build 5081)

                                #1
                                If you change your game resoltuin in replay mode, the "REPLAY PROGRESSION" will kind of break.
                                As an example, if you are running the game in 1920x1080 and then lower your resolution are little bit (or even drastically like 640x480), you will notice that whenever you click in any part of the "Replay Progression" bar, it won't be in the time you want. You click at the timing of around 2 minutes, and it goes to 2 minutes and X seconds, or 1 minutes and X seconds.

                                If its not clear what I said, please tell me so I…

                                3 votes
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                                • fps jumps very incosistently

                                  fps jumps very incosistently from 10-15 to smooth 60 fps, very annoying when trying to play with friends, no pattern at all

                                  1 vote
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                                  • Stats don't save after replay

                                    When I finish any track, I can see local stats for this track (distance traveled, jumps/wings count, avg/top speed etc.). But when I switch to replay and then get back to results screen, all stats become zero.

                                    I can provide with screenshots later, when I get back to PC.

                                    1 vote
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                                    • 1 vote
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                                      • Kill Grid Cylinder Scale Errors

                                        Basically, the size of the Kill Grid Cylinder's kill area is larger than the rendered grid.

                                        http://steamcommunity.com/sharedfiles/filedetails/?id=790693347
                                        This is where my car exploded from hitting the grid, which is quite a distance from where the grid looks like it is.

                                        It's not just a precision inconsistency either (where one feature is calculated as a circle, and the other one is only approximated), the kill area is further out than the furthest point of the rendered grid. (From the center of the cylinder)

                                        1 vote
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                                        • can't selcet a Tarck

                                          After I had inserted a music folder, the error occurred.

                                          https://www.youtube.com/upload

                                          Only by using "loop" stops, but in any case no music is played

                                          1 vote
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