Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. My controller turns off every time I die.

    My game turns off my controller every time I die and I don't know why or what is doing this, I think that's a bug cause I can use it in others games without errors.

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    • Can't add custom music folder

      when my friend and I try to add a custom music folder, it just instantly crashes to desktop as soon as we type anything.

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      • Paste is not working in Linux

        I have been working in the level editor for a while now and I have hit a roadblock: I cannot paste from the system clipboard.

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        • Game Crashing Frequently

          Game crashes in the middle of racing often, but seems to do it most frequently after dying. I updated everything, run directx 11 just fine, update GPU driver. My GPU is quite old however. Is this game unplayable with older GPUs?

          1 vote
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          • Quarantine Zone Inconsistency

            So, you guys probably know about the sound and image effect that appears whenever you enter in Quarantine Zone. If you can't remember, here is a image:
            http://i.imgur.com/LXQmRcR.jpg

            So, if your car explode and resets to a checkpoint before entering the Quarantine Zone, the effect will stay in the screen, even though you are out of the Quarantine Zone.
            http://i.imgur.com/mBd85Pd.jpg

            To compare, here is the same picture of it without the Quarantine Zone effect:
            http://i.imgur.com/7r4zxNn.jpg

            2 votes
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            • Cant get out of Options menu

              If your in the pause screen and go to options and then try to press B (Xbox One controller) you cant go back to the paus screen

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              • Split-screen official maps locked

                No matter if the maps are locked or unlocked on all selected split-screen profiles, the official maps are always locked in split-screen

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                • 1 vote
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                    1 comment  ·  Admin →
                  • Infinite pasting editor bug (exp build 5277)

                    I was working in the editor on a track that was due to release when the stable build hits with the sweet new animators, when i came across an odd bug. I made a somewhat large group of a bunch of buildings, roads, and decor (some of which had components attached) into one city block. I then attached an animator + event trigger component to said large group and edited the properties to my liking. After saving and closing the same, and reopening the game and level some few days later, i wanted to copy the large group. When i…

                    1 vote
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                      1 comment  ·  Admin →
                    • 1 vote
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                      • Crash report

                        Crash occured when joining server.

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                        • 1 vote
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                          • crash after starting map

                            Below are the logs and the corresponding map. I was playing online when it happened. I did not manage to reproduce it in single player.

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                            • Can't do anything because The Game thinks I'm not in th latest build

                              I am currently in version 5462, which last I checked is the latest update, and no matter what I do I always get "Warning: This build is out of date! Make sure to download the latest build before playing". So now I can't look at global leaderboards finish adventure mode. (Assuming those have been implemented) It is also saying it could not upload the "latest updates" and to check my connection to get the latest news. and I tested enough to the point of ethernet and that didn't even work. I don't know if everyone has this or if this…

                              3 votes
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                              • I can't stop boosting

                                When I start the intro level I can't stop boosting so I just explode.

                                3 votes
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                                  You might have another controller interfering. Do you have a steering wheel plugged in, or use vJoy or similar software? In Distance, you can navigate to the Controls options and view your connected controllers by selecting the Devices box. You can disable a selected device from the Selected Scheme box.

                                • game makes my CPU overheat

                                  Also, the boundaries that reset you back on the track after falling off, need to be smaller (reset quicker)

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                                    Try turning down some graphics settings if your computer is overheating—the resolution is a good start.

                                    You can reset the car to the last checkpoint at any time by pressing T on the keyboard or Back/Select on a controller!

                                  • EmpirePosterGeneric2Mirrored is bugged.

                                    While working in the level editor, I tried to place EmpirePosterGeneric2Mirrored. Upon spawning, the object's size in all three axis was 0.01 but appeared the same size as EmpirePosterGeneric2. Using the resize gizmo causes EmpirePosterGeneric2Mirrored to shrink to a size too small to render.
                                    Making EmpirePosterGeneric2Mirrored large enough to see shows that its using the same model as EmpirePosterGeneric2.

                                    1 vote
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                                    • Stunt Mode Replay bug

                                      When using replay system for Stunt Mode, if you select "back 3 seconds" for several times(just before the player do a trick), the score on the vehicle will not show the orignial score of the replay but accumulates.

                                      2 votes
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                                      • In multiplayer, there are buildings that shouldn't be there

                                        In local split-screen and possibly online multiplayer there are buildings placed in the map that shouldn't be there. In the provided screenshot, I loaded the map "Spooky Town" and there are bulidings all over. The player on the botom screen has not moved from initial spawn, and yet top player, who has moved, can not get back through the building. You can also see on the bottom screen even more buildings have appeared overtop of the original map.

                                        1 vote
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                                          This sounds quite bizarre, and might be a corruption issue. Can you try verifying the game install? In Steam, right-click Distance, click Properties, click the Local Files tab, and click Verify Integrity of Game Files.

                                        • Adventure mode progress still won't save

                                          I see people have had problems with adventure mode not saving progress in the past and it was supposedly fixed, but I just had that problem this week. When did this fix supposedly occur?

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