Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. problem with car shaking

    it not an idea just a problem when you drive really fast that everything shakes the some car parts shake loose they dont break off just get loos and shake on their own

    3 votes
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    • 1 vote
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      • Steering in VR causes crash

        Playing 'Distance [experimental]' in VR with my oculus rift.

        I can load the game, load a level, and even drive for a bit, but the SECOND I steer left or right (XB1 wireless gamepad), it crashes.

        Attached is the crash report.

        3 votes
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          1 comment  ·  Admin →
        • Jump of joy and fly for freedom bug

          Hi i guess these achievement are bugged for some people. my friend who got 8 hrs get those achievement i i have almost 63hours but still no achivement for me. No matter what i do those achievement won't trigger for me.

          1 vote
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          • Random crashes in level

            When racing online, game hangs and crashes out of nowhere. No clear trigger but it surely pulls mine. Only started in new update, this is the second time. Linux.

            1 vote
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            • v-sync is inconsistent with a 144hz monitor, sometimes capping at 60fps, sometimes at 144fps

              I have a monitor that supports 144hz output (BenQ XL2720Z). I noticed that when I launch the game with v-sync enabled, it will cap my fps to 60 instead of 144 as expected and I do experience a bit of input lag with my Xbox One pad (which is expected with v-sync). However, when I alt-tab out of the game and return to it, v-sync will cap the fps to 144 and there is no noticeable input lag anymore.
              The alt-tab process does not enable this fix everytime, though. It often enables the proper locking to 144fps, but not everytime,…

              2 votes
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              • Ps4 controller left stick UP and Down are reversed (even in menu)

                left stick down is read as up and left stick up is read as down by the game both in the menu/control configuration and in game. PS4 dual shock 4 controller

                1 vote
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                • Since newest stable update - game hardly ever recognises my twists and flips. almost always makes them barrel rolls

                  Since newest stable update - game hardly ever recognises my twists and flips. almost always makes them barrel rolls

                  1 vote
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                  • Wireless Xbox 360 controller disconnects and shuts down after each death

                    As title says.. I was playing multiplayer when this happened

                    1 vote
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                    • After flight glitched into ground and exploded

                      Was landing with a slight angle downward from a flight, landed right as I tucked the wings away and half of my car instantly went into the ground and stayed there for approximately 2 seconds before deciding to explode-did not get a screen cap due to it being so fast. Was on one of the last levels before ending adventure mode.

                      1 vote
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                      • Workshop levels with same filename are not handled well

                        There are levels on the workshop that are submitted with the same filename.
                        When subscribing to multiple of such entries at the same time, the version you get is down to luck (I don't know the behavior of the update process if a file already exists).
                        This is most noticable when starting such a map in multiplayer, as some players then end up playing different versions of the level.

                        Examples for such entries:

                        Solar Electric
                        https://steamcommunity.com/sharedfiles/filedetails/?id=691181228
                        Solar Electric (Smooth Mix):
                        https://steamcommunity.com/sharedfiles/filedetails/?id=695643811

                        Egypt
                        https://steamcommunity.com/sharedfiles/filedetails/?id=705492022
                        Egypt 2
                        https://steamcommunity.com/sharedfiles/filedetails/?id=715929617
                        Egypt (Full)
                        https://steamcommunity.com/sharedfiles/filedetails/?id=727889718

                        1 vote
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                        • Experimental Build 5389 crashes immediately

                          Hi Devs!!

                          Not sure if this is only happening to me but I was very eager to test the new build only to find out it crashes just by starting the game.

                          here are the crash logs: https://ufile.io/voppm

                          I'm missing any step to run the experimental branch?
                          because I never tried on Distance.

                          I've verified all the stated steps here: http://steamcommunity.com/app/233610/discussions/3/364041517006469904/

                          and crashes continue

                          My config: I7 4790k - Evga 1080 FTW - 16 GB - Windows 10 Creator's update + HDR - HTC VIVE (trying to play VR)

                          THANKS!!
                          Thanks!!

                          1 vote
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                          • 1 Hour overflow

                            When the timer on a car reaches over 1 hour, it overflows back down to 0 seconds

                            2 votes
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                            • 11 votes
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                                1 comment  ·  Admin →
                              • credits level final gate

                                I can fly through final gate at credits level but trigger won't work and level will not completed.
                                Version Windows steam 5277 experimental.
                                Error from log:

                                NullReferenceException: Object reference not set to an instance of an object
                                at AdventureMode.LocalPlayerFinishVirtual (.PlayerDataLocal playerData, FinishType finishType) [0x00000] in <filename unknown>:0
                                at GameMode.LocalPlayerFinish (.PlayerDataLocal localPlayer, FinishType finishType) [0x00000] in <filename unknown>:0
                                at GameMode.OnEventCarHitFinish (Data data) [0x00000] in <filename unknown>:0
                                at Events.StaticEvent`1[Events.RaceEnd.LocalCarHitFinish+Data].Broadcast (Data data) [0x00000] in <filename unknown>:0
                                at RaceEndLogic+<BroadcastAfterDelay>c__Iterator0.MoveNext () [0x00000] in <filename unknown>:0
                                at UnityEngine.SetupCoroutine.InvokeMoveNext (IEnumerator enumerator, IntPtr returnValueAddress) [0x00000] in <filename unknown>:0
                                UnityEngine.MonoBehaviour:StartCoroutine_Auto_Internal(IEnumerator)
                                UnityEngine.MonoBehaviour:StartCoroutine(IEnumerator)
                                RaceEndLogic:OnTriggerEnter(Collider)

                                (Filename: Line: -1)

                                Setting up 2 worker…

                                3 votes
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                                • 1 vote
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                                  • My mouse got accidently disconnected and that froze the screen for a few seconds.

                                    The screen froze on different frames within the few seconds this was happening. This has happened before. Also, I was using a gamepad to play.

                                    1 vote
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                                    • Beginning a multiplayer match crashes, single player and ghosts are fine. or says I am already connected

                                      Always crash when multiplayer match begins. It used to work. now it can't. yet single player is fine. The crash is a time out, white screen and windows detects a hung app.

                                      15 votes
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                                      • using multiple controls with keyboard

                                        while using the keyboard when boost is engaged you cant use your thrusters with out it canceling your boost, when boost isnt engaged you can use your thrusters but when you activate boost when using a thruster it activates the thrusters permenatly until you disengage boost then press the key that is for the opposite thruster, but I noticed pressing the opposite key dosent work half the time.

                                        1 vote
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                                          1 comment  ·  Admin →
                                        • 1 vote
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