Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. 1 vote
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    • Distance not seeing Wireless Xbox 360 Controller on with Mac driver

      Title, basically. The controller can be used in other games, but Distance just doesn't see it. It's not in the controls menu, and pressing buttons does nothing.

      1 vote
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      • Trying to use a Logitech Extreme 3d Pro with a SRW-S1 steering wheel. Buttons on joystick not recognized.

        As long as the steering wheel is plugged in, none of the buttons on the joystick are recognized at all. Can't use them to drive, navigate menus, and can't bind things to them. Analog axises work fine though. No idea if this issue is unique to this steering wheel or joystick. Windows recognizes inputs from the joystick normally.

        1 vote
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        • arcade"next level"button is not working

          when i was finished a level in arcade,solo,i clicked continue,can't load the next level

          3 votes
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          • Flight 'Auto Level' behaves oddly with PlanetWithSphericalGravity

            The player's car does not automatically level while flying parallel to the Y axis, even if gravity is not in that direction. (Fly 'north' or 'south' near the equator, with the Y axis being the figurative rotation vector)

            Currently the only object to change the direction of gravity is the PlanetWithSphericalGravity dev object, but it can be encountered in the credits level otherwise.

            2 votes
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            • Droppers that smack into a checkpoint will instakill you if you hold Boost while you spawn.

              https://2.lithi.io/8PjKe.mp4

              If a dropper collides with a checkpoint, the checkpoint will not check to make sure the space is free before spawning you.

              Perhaps Droppers could despawn after hitting a checkpoint? After they drop, of course.

              1 vote
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              • 1 vote
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                • Memory Mananagement not Ideal/Low Memory Warning

                  After a lot of testing, I have found that Distance is alerting the user to low memory. Rather, it simply crashes at random (with some actions always giving a crash) when the VRAM starts to get full. An easy way to see this is to launch a lot of Chrometabs at once until there is about 1000-800MiB of VRAM left, then try to launch the attached the file in the level editor. It should load after a while, enter playtest successfully, then crash when leaving playtest back to editor. The log does not show the same exact object, but rather…

                  1 vote
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                    1 comment  ·  Admin →
                  • cloud

                    i would like for this game to have steam cloud support.

                    1 vote
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                    • Multiplayer with lower fps

                      When the multiplayer Split-Screen begin, the FPS get down to 3 or less... but if i press start the menu appears with 100fps or better... How i solve this?

                      1 vote
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                      • Ghosts won't download

                        I'm currently at position 111 on Monolith, with a time of 2:33 on Monolith (planning on going for gold after posting this report).
                        My settings for ghosts are set to 20 ghosts around my level, but it gets stuck attempting to download the 14th ghost and softlocks the game, forcing me to force close the game.
                        I'll avoid it by changing to the top 20 ghosts, but I figured a softlock is worth reporting.

                        3 votes
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                        • Stuck inside rotating platform, unable to escape or exhaust all boost

                          I was using down thrusters to fly instead of wings and flew into a rotating platform, I got stuck inside constantly rotating and regenerating.

                          1 vote
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                          • After failing to connect to a server. It doenst load a solo sprint map

                            Tried to connect to a server in online lobby and it failed. So I went to play solo in Sprint. However, before playing on a map I had upvote, I wanted to unsubscribed another one that I didn't like (using the keyboard). Now ready to play the map, selected it (using the xbox controler), the controls froze (both keyboad annd xbox controler) and it didn't skip to the loading screen.
                            The wierd part was that it detected when I pressed a key either on keyoard or xbox controler. How do I know? The menus control icon changed from keyboard to…

                            1 vote
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                            • game crashes after main(VR)

                              Hi, just bought the game and when trying to play in VR after i click adventure mode the game will crash instantly every time, it will also crash after clicking arcade mode.
                              I have tried to re-install the game, verify game files, and reboot my PC, but nothing fixes it.

                              1 vote
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                              • Level Editor Bug: Toggle Game/Editor

                                Well, something weird is happening in the level editor when i run the game and then go back and then run it again. This video in attached file will give you a preview. And beacuse i had a norwegian keaboard when i pressed ¨Ø¨ it toggled the game.

                                3 votes
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                                • V-Sync turned off 2000fps at Titlescreen.

                                  it looks like ingame there is no cap. Everyting maxed out and i get 120fps which solves the Problem but stronger Hardware is already available so... i7 4790K@4.6Ghz no HT / GTX 1070 /1440p 144hz G-Sync

                                  1 vote
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                                  • 1st person camera inertia

                                    It would be nice if there was a way to disable the camera movement in 1st person view because it's really disorienting and nauseating when trying to turn which is kind of an important action to do.
                                    A slider in the options menu somewhere to change the ammount to camera movement would be great (make sure it can go to zero)

                                    3 votes
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                                    • pressing y does not change the camera view

                                      pressing y does not change the camera view

                                      1 vote
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                                      • 1 vote
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                                        • Can't jump fast enough.

                                          After jumping once and landing, I become unable to jump afterwards and have to ride longer until I can jump again.

                                          1 vote
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