Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. after recent NVIDIA update on Windows 10, Distance crashes at the main loading screen.

    after recent NVIDIA update on Windows 10, Distance crashes at the main loading screen.

    1 vote
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    • 1 vote
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      • 60 second timer inherited from previous game.

        I'll describe what happened in full. 3 of us finished a race. Host was picking a course or something, so we were on the finish screen. A 4th person joined. I'm not sure exactly when, but either when the 4th person showed up or when we went to the next course, the 60 seconds left message appeared. We started the new race. The host decided to go to spectator. 60 seconds in, two of us get DNF. the 4th person who joined late did not and could continue racing.

        1 vote
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        • When on some maps you fall off because you jump you can land one of the buildings at the bottom and stay there until you go off and die.

          You should make the buildings at the bottom visible but if you fall you can fall throught them and its like an image

          1 vote
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            1 comment  ·  Admin →
          • Lightning Sound Issue on New Game Intro

            When I restart adventure mode from the main menu when it was already restarted in the same instance of the game, the sounds from the lightning will not play when the portal opens in the intro cinematic.

            1 vote
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            • Forwerd & Backwords

              when ever I'm going forwerd or backworks, I see the side of the car

              1 vote
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                1 comment  ·  Admin →
              • Using an Xbox One Elite controller on Linux shows keyboard button prompts in menus/Adventure

                Pretty much exactly what the title says. Running Arch Linux x86_64 but this shouldn't be distro specific.

                A workaround is using Steam's xinput controller configurator which creates a virtual x360 pad, but that's not perfect, because the desktop config makes it only register input when the game is in focus (this is much more annoying than it sounds), and if I plug my controller in after starting the game it isn't detected.

                More of an annoyance than a bug, and obviously not high priority since this doesn't actually break anything, but it'd still be nice if this could be fixed.

                1 vote
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                  1 comment  ·  Admin →
                • Restarting the level and then going to the main menu from any level in Adventure Mode will make the game load the next level when continuing

                  If you load a level in Adventure Mode, and then restart the level, and return to the main menu after that, the game will load the level that comes after the one you were on previously in Adventure Mode when you select "Continue" from the options when selecting Adventure Mode.

                  Was unsure of how to recreate it at first but noticed it was happening, so after a little trial and error I realized that it only works if you restart the level after loading it rather than simply loading it and then returning to the main menu to load it…

                  3 votes
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                  • game freezes

                    In today's build the game freezes in DirectX 11 but using the launch option -force-d3d9 the game works. All previous builds the DirectX 11 mode worked.

                    16 votes
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                      1 comment  ·  Admin →
                    • Game starts but I cannot see the level

                      Hi!

                      I can start the game, and even choose between Adventure or Arcade or Level, but upon starting those, after seeing all the loading screens the Screen remains black. I cannot see anything, though judging to the sounds, the game is running.

                      1 vote
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                      • next level button.... don't let me click it again.

                        in arcade, sprint mode. when playing a playlist of tracks.

                        after finishing a track, clicking the next track takes a few seconds to load, sometimes a little longer than others.
                        there needs to be a loading screen, or something to prevent you from clicking "next track" again..

                        i find often ill click "next track"... and while waiting, im not sure if the next track is actually loading... so i click "next track" again, and see that its asking me to load the next, next track in the playlist.

                        3 votes
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                          1 comment  ·  Admin →
                        • 2 votes
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                            1 comment  ·  Admin →
                          • 3 votes
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                            • 1 vote
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                              • Can't turn while flying, it just makes me spin...

                                Whenever I have to turn while flying, it just does't work. I end up spinning around until crashing into a wall or object. I can't even continue the level this way. I'm epeating the same thing, trying over and over again and this really is getting on my nerves. I am using the WASD keys btw.

                                8 votes
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                                • Please remove level "uncanny valley".

                                  Please remove level "uncanny valley". All Geme 10/10. Level "uncanny valley" 0/10. Like not from this game(

                                  6 votes
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                                  • Can't use multiple DS4s simultaneously for split-screen

                                    When you plug in two, it pulls the analog stick inputs from one and all the other inputs from the other. Is it because it's just registered as "wireless Controller" without any numbers?

                                    2 votes
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                                    • Dual Shock 4 key bindings are messed up

                                      Hey Guys,

                                      under Manjaro Linux 4.8.17-1-MANJARO the Controller is recognized natively as Dual Shock 4. For some reaon the default key bindungs are totally messed up. X and [_] are changed e.g. and many more. Do you have any idea what's wrong over there?

                                      9 votes
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                                      • on the uncanny valley map there is a chance of death by going too fast between some pillars

                                        To be honest the map doesnt really fit the theme of the game anyway. I would suggest remove it for now and remake a new map in its place similar to all the other maps currently in the game.

                                        1 vote
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                                        • My game crashes every time I die.

                                          Every single time i die, wether it be from over shotting a ramp and falling to my death, or crashing into a wall, my game crashes right before respawning me.

                                          6 votes
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