Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. Ps4 controller left stick UP and Down are reversed (even in menu)

    left stick down is read as up and left stick up is read as down by the game both in the menu/control configuration and in game. PS4 dual shock 4 controller

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    • Since newest stable update - game hardly ever recognises my twists and flips. almost always makes them barrel rolls

      Since newest stable update - game hardly ever recognises my twists and flips. almost always makes them barrel rolls

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      • Wireless Xbox 360 controller disconnects and shuts down after each death

        As title says.. I was playing multiplayer when this happened

        1 vote
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        • After flight glitched into ground and exploded

          Was landing with a slight angle downward from a flight, landed right as I tucked the wings away and half of my car instantly went into the ground and stayed there for approximately 2 seconds before deciding to explode-did not get a screen cap due to it being so fast. Was on one of the last levels before ending adventure mode.

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          • Workshop levels with same filename are not handled well

            There are levels on the workshop that are submitted with the same filename.
            When subscribing to multiple of such entries at the same time, the version you get is down to luck (I don't know the behavior of the update process if a file already exists).
            This is most noticable when starting such a map in multiplayer, as some players then end up playing different versions of the level.

            Examples for such entries:

            Solar Electric
            https://steamcommunity.com/sharedfiles/filedetails/?id=691181228
            Solar Electric (Smooth Mix):
            https://steamcommunity.com/sharedfiles/filedetails/?id=695643811

            Egypt
            https://steamcommunity.com/sharedfiles/filedetails/?id=705492022
            Egypt 2
            https://steamcommunity.com/sharedfiles/filedetails/?id=715929617
            Egypt (Full)
            https://steamcommunity.com/sharedfiles/filedetails/?id=727889718

            1 vote
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            • Experimental Build 5389 crashes immediately

              Hi Devs!!

              Not sure if this is only happening to me but I was very eager to test the new build only to find out it crashes just by starting the game.

              here are the crash logs: https://ufile.io/voppm

              I'm missing any step to run the experimental branch?
              because I never tried on Distance.

              I've verified all the stated steps here: http://steamcommunity.com/app/233610/discussions/3/364041517006469904/

              and crashes continue

              My config: I7 4790k - Evga 1080 FTW - 16 GB - Windows 10 Creator's update + HDR - HTC VIVE (trying to play VR)

              THANKS!!
              Thanks!!

              1 vote
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              • 1 Hour overflow

                When the timer on a car reaches over 1 hour, it overflows back down to 0 seconds

                2 votes
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                • 11 votes
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                    1 comment  ·  Admin →
                  • credits level final gate

                    I can fly through final gate at credits level but trigger won't work and level will not completed.
                    Version Windows steam 5277 experimental.
                    Error from log:

                    NullReferenceException: Object reference not set to an instance of an object
                    at AdventureMode.LocalPlayerFinishVirtual (.PlayerDataLocal playerData, FinishType finishType) [0x00000] in <filename unknown>:0
                    at GameMode.LocalPlayerFinish (.PlayerDataLocal localPlayer, FinishType finishType) [0x00000] in <filename unknown>:0
                    at GameMode.OnEventCarHitFinish (Data data) [0x00000] in <filename unknown>:0
                    at Events.StaticEvent`1[Events.RaceEnd.LocalCarHitFinish+Data].Broadcast (Data data) [0x00000] in <filename unknown>:0
                    at RaceEndLogic+<BroadcastAfterDelay>c__Iterator0.MoveNext () [0x00000] in <filename unknown>:0
                    at UnityEngine.SetupCoroutine.InvokeMoveNext (IEnumerator enumerator, IntPtr returnValueAddress) [0x00000] in <filename unknown>:0
                    UnityEngine.MonoBehaviour:StartCoroutine_Auto_Internal(IEnumerator)
                    UnityEngine.MonoBehaviour:StartCoroutine(IEnumerator)
                    RaceEndLogic:OnTriggerEnter(Collider)

                    (Filename: Line: -1)

                    Setting up 2 worker…

                    3 votes
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                    • 1 vote
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                      • My mouse got accidently disconnected and that froze the screen for a few seconds.

                        The screen froze on different frames within the few seconds this was happening. This has happened before. Also, I was using a gamepad to play.

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                        • Beginning a multiplayer match crashes, single player and ghosts are fine. or says I am already connected

                          Always crash when multiplayer match begins. It used to work. now it can't. yet single player is fine. The crash is a time out, white screen and windows detects a hung app.

                          15 votes
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                          • using multiple controls with keyboard

                            while using the keyboard when boost is engaged you cant use your thrusters with out it canceling your boost, when boost isnt engaged you can use your thrusters but when you activate boost when using a thruster it activates the thrusters permenatly until you disengage boost then press the key that is for the opposite thruster, but I noticed pressing the opposite key dosent work half the time.

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                              1 comment  ·  Admin →
                            • 1 vote
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                              • after recent NVIDIA update on Windows 10, Distance crashes at the main loading screen.

                                after recent NVIDIA update on Windows 10, Distance crashes at the main loading screen.

                                1 vote
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                                • 1 vote
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                                  • 60 second timer inherited from previous game.

                                    I'll describe what happened in full. 3 of us finished a race. Host was picking a course or something, so we were on the finish screen. A 4th person joined. I'm not sure exactly when, but either when the 4th person showed up or when we went to the next course, the 60 seconds left message appeared. We started the new race. The host decided to go to spectator. 60 seconds in, two of us get DNF. the 4th person who joined late did not and could continue racing.

                                    1 vote
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                                    • When on some maps you fall off because you jump you can land one of the buildings at the bottom and stay there until you go off and die.

                                      You should make the buildings at the bottom visible but if you fall you can fall throught them and its like an image

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                                        1 comment  ·  Admin →
                                      • Lightning Sound Issue on New Game Intro

                                        When I restart adventure mode from the main menu when it was already restarted in the same instance of the game, the sounds from the lightning will not play when the portal opens in the intro cinematic.

                                        1 vote
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                                        • Forwerd & Backwords

                                          when ever I'm going forwerd or backworks, I see the side of the car

                                          1 vote
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                                            1 comment  ·  Admin →
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