Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. Back issue

    on gamepad when it says "press B to go back" the button doesn't work and i have to press escape on keyboard.

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    • Offline

      when restarting a race a certain number of times in the offline mode the screen flashes rainbow colors ad there is nothing else to see. Basically a crash on the video but everything else is working perfectly fine.
      (all posts by me are on Mac version "If relevant")

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      • Game froze when I overheated while going through a teleporter

        I was going through a teleporter in the level Corruption when my car overheated and the game froze (no pun intended).

        This is how my screen looked: http://i.imgur.com/g7w1Y40.png

        All graphical settings are OFF or the minimal option, except for draw distance which is NEAR. I was hosting an online arcade with two other players.

        Crash log: https://www.refheap.com/95181

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        • Car distorts when grinding at high speeds

          When grinding against a wall at really high speeds (like the kind of speed you can get in the zero-gravity segments, the car's edge has a tendency to distort backwards.
          I can confirm that this can happen to either side, but as of yet, I can't seem to get both sides to distort in the same run.
          The distortion resets upon respawning.

          Here's a picture: https://www.dropbox.com/s/bb3o9trwgwis8gk/2014-12-17_00001.jpg?dl=0

          As a side note: This glitch was discovered on the user-created level, "Desert Bus - Augmented Edition"

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          • Typo

            On the splash screen for the short-range teleporter (the one that appears when the game is loading a level or a menu), 'teleporter' is spelled as 'teleportor'.

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            • Game sometimes frezes if you open the menu in multiplayer

              i was playing mutiplayer (normal sprintmode) and the game ... froze? when i opend my menu

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              • have i played this track?

                so when you download tracks from steam you are so nice that you put the little green "new" next to it, but unless you play all tracks you have downloaded in one go, you loose it. you never really know if you have played a track. so my idea is you put the little medal logo next to the track name, so you know how good you have done on the differient levels and you know weither you have played it or not, becouse if you havent there would simply be no medal.

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                • Lasers on the level 'Departure' don't properly affect the car while in flight

                  There are ground mounted lasers on this level, and if they are flown through at low altitude they dont cut the car/clip a tiny bit off the wings which are instantly healed. Lasers should affect the car whether or not its wings are deployed or not.

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                  • 1 vote
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                    • Purple Glitched Textures on the Car.

                      I booted up the game this morning to drive a couple steam workshop tracks. However once the game was loaded the textures inside and on lower sections of the car are glitched purple. I went to the car configure sub menu to find that the car was still glitched. I rebooted the game with no change to the situation. Here are some screenshots of the glitch.

                      http://steamcommunity.com/profiles/76561198043699455/screenshots/

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                      • Damage on car and heating in flight

                        Hi, i have followed your guys since the old nitronic team and i have some things to say:

                        You have made all these cool ways to damage your cars with lasers and bumping into things, but why do you regenarate automaticly when you bump into things, i think the regenarate animation is really cool! and i only want it at checkpoints so i can see how much i fucked the car up on the way. also should you not overheat quicker in flight? i mean a lot more force is required for you to fly so it would only make…

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                        • corruption level bug

                          In the level corruption when you are still the camera moves in a 360 motion making the level very difficult & some textures seem to be missing.
                          The textures are after the big jump and big spike rollers. Everything is dark blue shadded and its hard to tell whats going on.
                          Great game though!

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                          • Sometimes car explodes on pressing space button

                            So it's rather disapponting when you want to jump but just explode your car instead. It happens rather common to me on any track on random moments.

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                            • 1 vote
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                              • Respawning in the zero gravity zone makes it difficult to move.

                                It would be nice to have some sort of starting momentum.

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                                • Camera changes when you steer

                                  During the Sector 9 level when I started my flight tutorial, the camera started to pan to different cinematic angles instead of properly steering the car.

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                                  • Editor: Quickly Pressing ~ to can cause properties to overlap

                                    Create a new level
                                    Select the spawn point and vew the properties tab
                                    Press the ~ key 4 times
                                    All properties overlap

                                    This is now permanent on all objects, to fix you have to quit and reload the editor.

                                    Screenshot:
                                    http://steamcommunity.com/sharedfiles/filedetails/?id=356024251

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                                    • crash report "2014-12-14_011030

                                      this is the report "this game crashed.
                                      the crash report folder named "2014-12-14_011030" next to game executable.
                                      It would be great if you'd send it to the developer of the game!" in a moment i press a lot of time for Up and then the game go out, and put this crash report. The game is awsome!! ;) continue whit this game!

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                                      • Campaign Glitch

                                        Part Way through the campaign I went back to the main menu and customized my car colors, downloaded some stuff from the workshop and came back to all my progress being wiped.

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                                        • OS X screensaver activates

                                          When playing for a long time with my XBox 360 controller (so I'm not using the mouse/keyboard), the OS X screensaver will activate on top of the game.

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