Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. GXT 27 STEERING WHEEL is buggy

    i have dificuilties setting buttons for this game and for some reason it steers randomly. i tried steering wheel in burnout paradise and it worked well. however, it doesn't in Distance. if someone could fix it then i would be really happy

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    • Leaderboard Reset

      I've heard that some of you at refract have been manually resetting times on global leaderboards.

      I have a suggestion; have times expire in 60 days.

      I have a level, Orange, and before I fixed an exploit, many people put in times under what the sprint should take...like a minute under.

      Letting creators reset or moderate the times would lead to trolling, so just set a default behaviour.

      3 votes
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      • Need a road segment with a hole in it + trapdoor

        Hey, I think it'd be great if we had a road segment with a hole in it -- so you'd have to like race around the hole as you go by or fall in it. This could be used like an obstacle for falling off the track or dropping to a level below the current one.

        I also would like an obstacle that looks almost invisible where you lay it -- when you drive over the road slides apart (like 2 doors?) and you fall through. Opposed to the other one I described above, this would be a sort of…

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        • New mode type: Collect objects by driving through them (coins and such) + special powers

          If I wanted to create a track similar to something you'd find in Mario Kart it wouldn't be that much of a stretch :> Could Refract please add (mode objects?) for collecting coins by driving through them? I want a race mode where you have to try to drive through the stream of coins. It'd also be cool to have a few coins that are worth more -- like 10 or 50 points. Think like Pacman.

          In the future if you wanted it to get more complex it'd be cool to have item boxes like in Mario Kart where you…

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          • 1 vote
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            • I cannot get steering to work from the wheel of my drving force GT. In options menu turning left or right does not assign steering to wheel.

              On Linux: I cannot get steering to work from the wheel of my driving force GT. In options menu turning left or right does not assign steering to wheel.

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              • 1 vote
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                • Option to disable obstacles or plain tracks wanted

                  I really like Distance, it is a very unique game even though it reminds me of the F-Zero like game seen in the first Hackers movie :-) I bought it mostly because it's a well-developed racing game and Linux lacks any real racing games... SuperTuxKart is the only other one I play.

                  Refract, you've done a great job providing a lot of functionality in this game -- but sometimes I just want to race without obstacles blocking the track. it can be frustrating to repeatedly hit the same obstacle and have to terminate just because you're tired -- sometimes I…

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                  • Plain textures for lighter/less-techno racing

                    I love the overall look of Distance but I also bought it because it's one of the few good cross-platform racing games. Linux sorely lacks very many good racing games. I love the look but I also want some generic-looking textures for lighter, casual races. Sometimes the dark, TRON look gets distracting when you're at high speeds and I wish we had more textures that made it easier to focus on the track.

                    My mom has trouble racing in this game :( I wish I could make some plain tracks with some decent stock textures that are easier for her…

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                    • 1 vote
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                      • Spinning lazer grid do no harm.

                        360 degree rotating lazers do no harm if you go right in the middle of them.

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                        • Purple screen after starting up game. Game still plays, but screen is purple. Menu appears over purple screen.

                          Purple screen after starting up game. Game still plays, but screen is purple. Menu appears over purple screen.

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                          • host

                            I don't know whats the problem, but I was able to host games and now am unable to.

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                            • Add a switch in Properties for name tags on/off. Cause for me the name tags from the car in front of u, hiding the map

                              Add a switch in Properties for name tags on/off. Cause for me the name tags from the car in front of u, hiding the map

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                              • Back issue

                                on gamepad when it says "press B to go back" the button doesn't work and i have to press escape on keyboard.

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                                • Offline

                                  when restarting a race a certain number of times in the offline mode the screen flashes rainbow colors ad there is nothing else to see. Basically a crash on the video but everything else is working perfectly fine.
                                  (all posts by me are on Mac version "If relevant")

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                                  • Game froze when I overheated while going through a teleporter

                                    I was going through a teleporter in the level Corruption when my car overheated and the game froze (no pun intended).

                                    This is how my screen looked: http://i.imgur.com/g7w1Y40.png

                                    All graphical settings are OFF or the minimal option, except for draw distance which is NEAR. I was hosting an online arcade with two other players.

                                    Crash log: https://www.refheap.com/95181

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                                    • Car distorts when grinding at high speeds

                                      When grinding against a wall at really high speeds (like the kind of speed you can get in the zero-gravity segments, the car's edge has a tendency to distort backwards.
                                      I can confirm that this can happen to either side, but as of yet, I can't seem to get both sides to distort in the same run.
                                      The distortion resets upon respawning.

                                      Here's a picture: https://www.dropbox.com/s/bb3o9trwgwis8gk/2014-12-17_00001.jpg?dl=0

                                      As a side note: This glitch was discovered on the user-created level, "Desert Bus - Augmented Edition"

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                                      • Typo

                                        On the splash screen for the short-range teleporter (the one that appears when the game is loading a level or a menu), 'teleporter' is spelled as 'teleportor'.

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                                        • Game sometimes frezes if you open the menu in multiplayer

                                          i was playing mutiplayer (normal sprintmode) and the game ... froze? when i opend my menu

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