Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. resolution error exp build 4581

    Any resolution smaller then my desktop resolution of 1920x1080 yields pic related.
    For reference i always used 1280x720

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    • Chat clears itself

      While I hosted server today and opened the chat window to say bye, the chat cleared itself after a few messages. Then something got written again. But after this the same thing happened again and chat window was clear again. It looked like a very short blinking of the chat while that bug ocurred.

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      • Hitting space to play a created level playlist jumps to a random level

        When creating a playlist of levels in menu pressing space will jump to a random level and play it instead of playing levels in playlist.

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        • collision errors with simples, capsule objects

          the issue is when i use any capsule with collision and resize them the radius of collision is expanded beyond the object.
          I only have this issue with capsules all other simple objects work just fine no matter how i resize them.
          The link im posting shows the issue with a emissive capsule with collision.
          Spoilers because the video contains a very early level idea.

          https://www.youtube.com/watch?v=W3kuS6EL3aE

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