Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. Not sure if it's bug...

    Not sure if a bug with my game or not, but wasn't supposed for the game have a speedometer? If it's not a bug I apologize, anyway just for curiosity, why remove it, or any plans to take it back?

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      1 comment  ·  Admin →
    • Black screen when loading steam workshop

      When loading new levels from the steam workship on Beta 3297 (OS X STEAM), my screen goes black, and the version goes blocky and grey:

      http://imgur.com/J5q9HYF

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        1 comment  ·  Admin →
      • 1 vote
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        • Camera reset too slow after reverse

          When changing direction, the camera doesn't rotate around untill after the car passes the spot on the ground where the camera is. This means after reversing, I have to drive blind for a distance while the camera is pointed backwards. Would It work better if the camera moved down the vehicle as it passed (as opposed to stading still and turning) or have the camera rotate when gas/brake is pressed?

          2 votes
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          • When playing online on an infinite boost track, hear other car's explosion warning

            If you're in a race online which has a section or a full track with infinite boost, you will hear the explosion warning on the other cars near you for as long as you are in hearing range of them. Rather distracting.

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            • 1 vote
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              • Sometimes I will either close or open wings and it will stutter and won't open/close.

                While I was in flight I attempted to close my wings, they stayed open, once while falling I tried to open my wings, they stayed shut and opened a few seconds later, usually I fall to my death before they open.

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                • Flying Glitch

                  When Flying ingame, i tend to mess around with the fllightt avbvility, spining, fliping and jumping along witrh flying. i noticed to rarely, the front thrusters would initiate, but there would be no effect. im, flying and front thrusters are there for no reason

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                  • chassing obstacle thing clipoping through terrain while following you

                    in some levels there is a obstacle that chases you then pins into the floor. the issue is that it clips through terrain and obstacles

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                    • Completing credits too quickly?

                      after the story mode i went to the credits. after teleporting and going to the planet-like area with the colored balls, i drove around for a while, turning orange balls into green ones, i paused the game and left for a few minutes but when i came back and unpaused every ball was green and im still on the planet like area.

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                      • times of medals on a large number of cumminity tracks are still readying 0:00:-1

                        this one is simple, poke the code, becasue you said you fixed the negative time issue, and yet it sitll appears to be there on a number of community tracks, not to mention a few tracks with unrealstic medal goals, as in the world's fastest time is still over 2 misn way from the bronze medal time, due to the track's length.

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                        • 1 vote
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                          • navigating menu's bug

                            Minior issue, Navigating the change control menu, when you hit a button to change pages or scroll, it'll sometimes register that i hit the button twice or not at all.

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                            • can not bind second stick on controller to anything

                              To go into more detail i am using a bit of a strange set-up but as far as I can tell windows recognizes it as a standard usb gamepad at the end of the day. The set-up is a gamecube controller hooked up through a mayflash brand adapter. Bottom line I can't bind the axis of my c-stick (right control stck) to anything in the options menu while I am perfectly able to in other games.

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                              • Real-time reflections

                                I've found that real-time reflections drop the framerate drastically. After realizing what they actually were, I turned it off and still had reflections, which were obviously just premapped/rendered or whatever. My comment regarding this is to just warn users of this setting and assure them that there will still be reflections even with this turned off (let's be honest. A racing game without reflections looks gross). Might I also suggest that you somehow use some sort of GPU-specific technology for reflections (IE: Blender uses CUDA cores for rendering as opposed to a CPU)?

                                My specs are as listed to give…

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                                • just a cool idea

                                  By the way GREAT WORK guys its is a very fun game :D there is a new idea that i think will make the game cooler that we would be able to customize our cars e.g the style of the wings, the front hood , side stirts. That would make it amazing you would be able to change the shape and colour of your car and another thing the colour and style of the flame that comes out your booster and also the colour of the Glowing lines that come off your wings. KEEP UP THE GOOD WORK

                                  1 vote
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                                  • GXT 27 STEERING WHEEL is buggy

                                    i have dificuilties setting buttons for this game and for some reason it steers randomly. i tried steering wheel in burnout paradise and it worked well. however, it doesn't in Distance. if someone could fix it then i would be really happy

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                                    • Leaderboard Reset

                                      I've heard that some of you at refract have been manually resetting times on global leaderboards.

                                      I have a suggestion; have times expire in 60 days.

                                      I have a level, Orange, and before I fixed an exploit, many people put in times under what the sprint should take...like a minute under.

                                      Letting creators reset or moderate the times would lead to trolling, so just set a default behaviour.

                                      3 votes
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                                      • Need a road segment with a hole in it + trapdoor

                                        Hey, I think it'd be great if we had a road segment with a hole in it -- so you'd have to like race around the hole as you go by or fall in it. This could be used like an obstacle for falling off the track or dropping to a level below the current one.

                                        I also would like an obstacle that looks almost invisible where you lay it -- when you drive over the road slides apart (like 2 doors?) and you fall through. Opposed to the other one I described above, this would be a sort of…

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                                        • New mode type: Collect objects by driving through them (coins and such) + special powers

                                          If I wanted to create a track similar to something you'd find in Mario Kart it wouldn't be that much of a stretch :> Could Refract please add (mode objects?) for collecting coins by driving through them? I want a race mode where you have to try to drive through the stream of coins. It'd also be cool to have a few coins that are worth more -- like 10 or 50 points. Think like Pacman.

                                          In the future if you wanted it to get more complex it'd be cool to have item boxes like in Mario Kart where you…

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