Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. Framerate drops when OS X background changes

    I have Distance on my main monitor, but have a second monitor. When Distance is running, the second monitor desktop is still visible. I have desktop rotation enabled every 30 minutes, and when the desktop picture changes due to this, Distance momentarily becomes unplayably slow. This sudden framerate drop really interrupts game flow.

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    • When restarting or entering a new level the camera resets.

      I'm not completely sure if this is a bug or just how it is, but it's very annoying especially in some levels with an early turn coming up when you have to spend a second getting your preferred camera mode again.

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      • Combine steer and jet roll

        In Nitronic Rush if I remember well the jet roll was mapped to the same stick than the one to steer, here in Distance it's very hard to reach and move precisely the right stick on a X360 controller while holding A (and RT) right after jumping with X. Any solution ?

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        • Level stuck in no-gravity mode for rest of level after no-gravity section

          In the user level "Road to Oblivion Tower" (by fzeroman), there was a no-grav section. After it ended, everything seemed to be ok until the time I died and respawned at checkpoint - the game has been stuck in no-grav mode for rest of the level.

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          • Usability bug. UI navigation is unobvious

            Way to Reproduce:
            1) Launch the game the first time
            2) Wait till Create Profile Menu appears
            3) Point a cursor at the input field and click it.
            4) Input a profile name
            5) Point a cursot at Create button and click it.
            6) Notify, that nothing happens

            *Actual:* Usual point'n'click mechanics doesen't work in this menu
            *Expected:* All UI in game respond correctly to usual point'n'click mechanics. Navigation with keyboard arrows is unusual an uncomfortable for users

            1 vote
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            • Stunt text looks weird in the next-to-wheel view

              In the front wheel view, the stunt/score text looks seird, like it's doing "figure 8"'s.

              3 votes
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              • Test Track issues.

                When I test a track with teleporters, I am teleported through the start zone. And just recently crashed during editor.

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                • Level Editor Color Picker Issue

                  While setting colors in the Level Editor, the color picker shows up on top of the right tool bar. This a is a little odd looking as it is translucent and the text underneath shows through. Could the color picker be dragged to another location or made opaque?

                  Also, there aught to be a way to set a few colour schemes, where selecting one changes the colour of all the roads, lasers, and lights as they are being placed.

                  3 votes
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                  • 1 vote
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                    • 1 vote
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                      • Hang/Freeze when searching for servers

                        I haven't had this issue until about two patches ago, still during the closed beta.

                        I've already attempted to delete the entire installation, and also the config files under Documents\My games\Distance, without any success.

                        I'm wondering if it is related to the another issue that I'm having. The Update news feed appears to never successfully retrieve information. This occured around the same time as this other issue. After a few minutes, it times out, with the message "could not connect to update message server".

                        I saved a dump file of the the process, in order to debug and the output.log.

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                        • Player that joins in progress and wins does not appear on host's race results

                          I joined another online player's Sprint race in progress and won. On my race results screen, I beat him by 12 seconds, and no other players had finished. On his/her screen, nobody else had finished, and he/she was indicated as having won the race.

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                          • Online Mode

                            If you try to enter in a server with a custom map which the race would have already started, you get stuck in lobby. After that, the host get bugged in the end of race (and can't get back to the looby or continue to the next level), you start seeing duplicated nickname, and the room starts to support more than 6 players, etc. Some screenshots below.

                            Glitched server:
                            http://i.imgur.com/xCxpglX.jpg

                            Trying to enter in a custom race which had already started without downloading the custom race from workshop (notice the "Player Count" and the duplicated nicknames)
                            http://i.imgur.com/BNDgMoq.jpg
                            http://i.imgur.com/HkYCTz4.jpg
                            http://i.imgur.com/nbSAO24.jpg

                            I…

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                            • the game would freeze

                              the game would freeze then my 2nd monitor would go black and i have to restart my computer every time this happens.

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                              • sector 23 stuk in geometry

                                hit by blade and sent into spikes that should have killed me but insted my car floated there

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                                • 1 vote
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                                  • 1 vote
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                                    • No Sounds[Linux]

                                      I have no sound but I have alsa-plugins installed

                                      2 votes
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                                      • When playing a multiplayer match I was disconnected from the ge with the error "Host has disconnected"

                                        I was playing match with some friends and I got disconnected from the host somehow. On their stream, however, it showed everyone else still connected. I couldn't reconnect or even find the server on the list, and others who were trying couldn't fond it either.

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                                        • I was rebinding some keys while in-game, and suddenly my keybpard stopped working in the menus

                                          You should always be able to use the keyboard in menus no matter what.

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