Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. 1 vote
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    • I cannot fly on PS4 controller

      Just bought the game, disappointed i cant use one of the most critcal parts of the game: flying. It just doesnt go up or down no matter what I do. I just fly and crash and cant play :/

      1 vote
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      • 3D (not realy a bug)

        I've got a NVIDIA 3D Vision set here, but the 3D mode won't start with this game... normaly I can use 3D in every game even in 2D sidescrollers.

        3 votes
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        • crashes when i go to change profiles, or crashes after I change profiles.

          Im running the game on windows 7 pro and when i go to change my player profile it will crash while going to profiles or after I change my profile.

          3 votes
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          • 1 vote
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            • Controller buttons are reversed for the menu

              Controller buttons are reversed for the menu. I'm using a 360 controller on Linux. The B button should be the equivalent of the A button.

              3 votes
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              • Doing weird shit

                yeah nah

                1 vote
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                • Beginning a multiplayer match crashes, single player and ghosts are fine. or says I am already connected

                  Always crash when multiplayer match begins. It used to work. now it can't. yet single player is fine. The crash is a time out, white screen and windows detects a hung app.

                  9 votes
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                    1 comment  ·  Admin →
                  • FPS drop in split screen mode

                    When playing in split screen modus he FPS drops sometimes down below 10 and is in average approx. 35 (when playing single mode is constanly above 300).

                    GeForce GTX 1070 (latest driver 378.49)
                    i5-6600k CPU @ 3.50
                    16 GB RAM
                    1920 x 1080 (HDMI)
                    Windows 10 Version 1607

                    1 vote
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                    • 1 vote
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                      • I went to test my track in the level editor, but the screen went black.

                        I went to test my track in the level editor, but the screen went black. I pressed ~ to go beack and I went to the level editor, like normal. what's wrong?

                        1 vote
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                        • Car Stuck In Ground

                          Here is a picture: http://steamcommunity.com/sharedfiles/filedetails/?id=851398501
                          I jumped a void and the car did a nose dive into the track. It didn't blow up, wheels still spinning, just stuck in the ground Had to blow myself up to reset it. Car just stuck....lol. Love the game but thought I'd share.

                          1 vote
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                          • 1 vote
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                            • Hiccup / freeze / lag when in fullscreen

                              What happens: freezes (graphics / input) for half a second each 2 seconds.
                              What makes it happen: fullscreen on.

                              This happened unexpectedly. I think I played last week and there were no updates to the game since then, so I feel it might be due to new graphic drivers.
                              When not in fullscreen (window with borders) the game is normal.

                              1 vote
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                              • Game crashes randomly. On some maps its more likely to happen

                                On the official map "The Obsever Effect" it always crashes in the beginning. Other than that there is one community map "Hexopolis" that keeps crashing and 1 community map "Bacterial" that has crashed once. Other than that it once crashed during Trackmogrify.

                                1 vote
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                                • Trackmogriy crash controller kept virbating

                                  During trackmogrify on a random seed the game suddenly crashed and the controller continously vibrated even after the game was terminated

                                  1 vote
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                                  • Disable Ghosts Names Wont Work

                                    When in replay mode i like to disable hud and ghost names so that i can record gameplay. So when i go to disable the ghosts names in the options it will like you would expect disable the ghosts. however, if i hit restart or if i exit and chose a different replay to watch the ghost name will reapear. Then if i go to options it says i still have the dont show ghost names selected. so in order to get it to work again i need to click it once to disable it and click again to re…

                                    1 vote
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                                    • Possible bug? Change Track Type

                                      The object "wire" is disabled or has possible errors.
                                      https://youtu.be/Kbjlbiagguo

                                      1 vote
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                                      • On macOS Sierra 10.12, in Steam Beta, I have lost half an hour trying to fix "crashed on start" bug

                                        The game worked beautifully on my MacbookPro 11,3, then I subscribed to some workshop levels and it stopped launching.

                                        To fix the bug I unsuscribed from the workshop levels, uninstalled the game, cleared download cache from steam preferences, relogged in and reinstalled the game.

                                        Then launched it 15-20 times with various results (such as sound stopping and game crashing on loading screen or game crashing on the choice on startup to "cancel" or "delete" the downloaded levels. Each time the only way to actually stop the program was to force quit it through activity monitor.

                                        Hope I'll be able to…

                                        1 vote
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                                        • I created a level, i uploaded it to steam, after that i downloaded it so i could play it via community online but my friends can't load it.

                                          I created a level, i uploaded it to steam, after that i downloaded it so i could play it via community online but my friends can't load it. After we start they are going to the screen where they should load but instead of loading they get kicked... How can i fix this? Or is this a bug?

                                          1 vote
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                                            1 comment  ·  Admin →
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