Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. Can't select Options or Arcade Mode on the main menu, and along with that the background on the main menu isn't even THERE!

    Same thing happens on Nitronic Rush except, in that game, changing the resolution fixed it.
    My specs are:
    Windows XP Service Pack 3 Professional 32 bit
    ATI Raedon HD 4550
    Some AMD processor that is over the minimum requirements.
    If there is more info you need, please ask.

    1 vote
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    • 10 votes
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        1 comment  ·  Admin →
      • 1 vote
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        • Level switching bug

          The only common link I found was leaving the level editor's test mode. I would play through the track, then when I leave the level changed to another saved level, i had not pressed any other buttons besides the '`' to switch modes

          1 vote
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          • Credits are blurry

            While driving through the credits, the words are very blurry and hard to make out, although I am playing with minimal graphics options.

            1 vote
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              1 comment  ·  Admin →
            • Нет картинки (No pictures)

              Запускаю игру, музыка есть но картинка только одна. Я перепробовал почти всё кроме переустановки драйверов потому, что скачав пиратку игра работала отлично, а лицензия нет. (Start the game, the music is there but the picture only one. I tried almost everything except reinstall the drivers because the download pirates the game worked perfectly, and license no.)

              1 vote
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              • acceleration at the start not always the same

                I noticed that the acceleration at the start of the level is not always the same. You can easily test this on Broken Symmetry level by enabling your last ghost session/replay.

                With default key layout, pressing up arrow and shift in different ways/timings, the starting acceleration will be faster/slower;

                example:
                1) press and hold up-arrow first (I press it when the timer is on"2")
                2) then press and hold shift
                will result in slower acceleration than other way around

                3 votes
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                • PS2 Joystick button not recognized at all

                  Left Analog Stick work fine but other button like Triangle, Square, etc not recognized at all. I'll already test my joystick with JoyToKey and other games, just works fine. Is this a bug or something?

                  2 votes
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                  • Grouping objects sometimes deletes them

                    In one specific instance, grouping multiple simples with animators (via hotkey) caused the center-point to vanish. Upon saving and restarting the level, the objects were gone. This has only happened to me once, but I will be sure to have another person vote on it if it happens to me again.

                    1 vote
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                    • Pop up warning lights from really far away far away. (Not customized pop ups)

                      I was racing in the level Destination unkown, even though I know its not finished yet. anyways, I was driving in the part were there were blue popups and infected moving saws when I crashed on the first popup. (Lol). When I respawned I relized the second pop up light warning was on and I could clearly see it from the checkpoint. I started driving and when I got to were the light should have showed up it restarted the light cycle and basicly disapered quickly but reapered the normal speed afterwards.

                      1 vote
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                      • Issues regarding not connecting to the workshop

                        A https://youtu.be/ja9cAB9ZlRU
                        B https://youtu.be/PZrgYciprxQ

                        In both videos, Distance fails to connect to the Steam workshop. Video A show that you're unable to play any workshop maps until the game connects to the workshop, and holding Esc to skip trying to check for a new version of the map doesn't do anything. Video B shows that the game continues to try to connect in the background, and will show the unsubscribed levels popup mid-gameplay when it does finally connect to the workshop. Also both videos show my super long startup time.

                        0 votes
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                        • Incorrect medal for the time

                          In the level "Corruption" I got 2m 49s and 02. for that fifth of a second I should've achieved gold but instead I still clearly got silver.
                          Screenshot clearly shows it, just wanted you guys to know about it

                          1 vote
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                            1 comment  ·  Admin →
                          • Version text and loading screen text glitches

                            Randomly, when loading a level, the version text on the top right and the text in the loading menu will glitch out and become unreadable. This will recover soon, or can be recovered by restarting/exiting level immediately.

                            I found this bug in the macOS version. Didn't play the windows version too much so I dont know if this is in Windows version as well.

                            2 votes
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                              1 comment  ·  Admin →
                            • Xbox 360/Elite Controller buttons change during game

                              I'm using an XBox Elite Controller. The buttons changed mapping in the middle of driving. I had "X" set to boost, and the game switched and set both "X" and "A" to jump.

                              Another issue to work on is the fact that the game somehow does not recognize the right thumbstick - it kept reading it as the D-pad.

                              1 vote
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                              • Some of the custom cars I try to delete from the garage keep showing back up.

                                So, I've deleted a few cars from the garage to try to design more. My new cars are saved in the garage, but the old ones still keep showing up too, on top of the new ones. (the old templates show up first in the garage, and deleting the old templates allows for the newly created templates to re-emerge in the garage)

                                I'm sorry, but this... this is a difficult issue for me to explain. I won't hold it against you if you need to contact me to clarify on this issue.

                                1 vote
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                                • Various things relating to InfoDisplayBoxes (aka Adventure Tutorial Text)

                                  - InfoDisplayBoxes don't show their text if you have trick text disabled in general settings. Understandable oversight.

                                  - If you have All Abilities in Adventure mode turned on, InfoDisplayBoxes are nonfuctional, which makes sense. However, the "Press Back to Reset" text is not hidden, and it probably should be (this is NG+. we don't need to be taught how to play the game anymore :P)

                                  - And speaking of InfoDisplayBoxes not working if All Abilities in Adventure Mode is turned on, this also applies to ones tagged to display in Arcade mode, which could provide... complications to some community maps…

                                  1 vote
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                                  • Everytime i respawn im facing the wrong way

                                    Im in a community level, and everytime I respawn Im facing the wrong direction, at first I thought it was just the creator messing up, but now im seeing it in a lot of new levels i download, it doesnt seem that bad unless the checkpoint was in midair... i cant tell if its the creators fault or the games

                                    1 vote
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                                    • 1 vote
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                                      • Camera control with mouse

                                        Hello! I'm very much a fan of your work with Distance, and I hope you will do many other similar games ...
                                        My idea is to control the camera of the car with the Mouse
                                        So we could use VR occulus with a bigger approximation in reality, I have a VR that works with cellular, the cellular controls the mouse and if putting the VR controlling the mouse the experience of reality in this fabulous game would be incredible !!! I would very much like to do it, please. thankful...

                                        3 votes
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                                        • If you don't use Xbox controller right away, it doesn't work

                                          On main menu, I will start the game in Steam, go to my Oculus and start using Xbox one controller with no problem. However, if I don't use the controller for a minute or two on the main menu, it stops being able to control the main menu. (It can still access the oculus menu and works fine there)

                                          1 vote
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