Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. 2 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Visual freeze during Abyss

      During Adventure Mode level "Abyss", the game appears to visually freeze during the glitch sequence where the blue city appears. Input and sound is still apparent, but the screen is simply frozen.

      16 votes
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        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • SectorFunctionPoster ignores user text, always displays 'Sector 17, Transit Center'

        How to reproduce:

        -open level editor
        -place SectorFunctionPoster
        -change text to anything in the properties panel
        -test level
        -text reads Sector 17, Transit Center, instead of the entered text

        2 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Invisible roads on Binary Construct

          Hey there, congrats on 1.0! Things are *mostly* going smoothly.

          This, however, did not:

          https://clips.twitch.tv/ThankfulWealthyYogurtMcaT

          As you can see, there are invisible roads here. Also the section at the end where the road is made up of 1's and 0's looked like it had geometry missing. At this point, I had played both of the campaigns (speedrun achievement first time!) and was doing the playlisted tracks in order getting at least gold on them. It was pointed out to me there appeared to be missing roads, so I restarted my game and sure enough they are there.

          No idea how…

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Bubble overwritten

            I just unlocked the bubble car; however, for some reason it is stating the bone car that I had was the new car when I had it unlocked before unlocking the bubble car and when selecting the bone car it still states I haven't seen the Bubble car. I am not sure if spectrum and 6 figures caused the glitch or having the bone car caused it but I would like to not have it state that I got a new car but not show. I also did it on Stunt with a map that doesn't support medals so I…

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Game crashes on first click IF thrustmaster wheel is connected

              2018/sep/19
              game launches, updates workshop content and gets to gamma setup left alone, crashes if you click into it. i have thrustmaster t300rs wheel plugged in. unplugging it and or using dll without checks for logitech wheels fixes the issue.
              from Ciastex on discord: for whatever reason the updated logitech sdk thinks that thrustmaster is actually okay and tries to get the address of LWEmon.exe which returns 0x53 and then tries to hook into it, which is actually a windows kernel-owned absolute address, so it crashes

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • No screen on entanglement

                The game plays perfectly until the level called "Entanglement" The screen goes black, though there is still driving noises. The menu appears correctly.

                Played on Linux

                12 votes
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                  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Xbox One blue tooth controllers outputs, such as right shoulder, b, and a few others will be registered as keyboard controls. Driving imposs

                  Xbox One blue tooth controllers outputs, such as right shoulder, b, and a few others will be registered as keyboard controls. Driving impossble.

                  1 vote
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Black screen on launch

                    When i load up the game it shows connecting to workshop on the bottom left then it disapears in 0.2 seconds.

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Black screen on launch

                      When i load up the game it shows connecting to workshop on the bottom left then it disapears in 0.2 seconds.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • No puedo jugar

                          Al inciar el juego carga el steam workshop y luego al momento de cargar el menú principal queda sin imagen y luego queda cargando otra vez y asi sin dejarme hacer nada, saque hasta el fondo personalizado que tenia para ver si era eso pero sigue haciendo lo mismo, por favor vean como solucionarlo :( tal vez tenga que ver con que recientemente hice un cambio de procesador (Antes: AMD Sempron 145 - Ahora: AMD Phenom II x3 720 2.8 GHz) y agregué mas RAM.
                          A continuacion dejo un pequeño video para que sea mas claro el error y tambien…

                          3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • No puedo jugar

                            Al inciar el juego carga el steam workshop y luego al momento de cargar el menú principal queda sin imagen y luego queda cargando otra vez y asi sin dejarme hacer nada, saque hasta el fondo personalizado que tenia para ver si era eso pero sigue haciendo lo mismo, por favor vean como solucionarlo :( tal vez tenga que ver con que recientemente hice un cambio de procesador (Antes: AMD Sempron 145 - Ahora: AMD Phenom II x3 720 2.8 GHz) y agregué mas RAM.
                            A continuacion dejo un pequeño video para que sea mas claro el error y tambien…

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Falling through the track in Manor

                              https://www.youtube.com/watch?v=2_2dVsa4UWM

                              On the manor level, I ran into a problem in the hallway right after the spiderweb tunnel of just falling through the world. Not sure what caused it, first time I played through the level it was fine, every time after I've had this problem. I managed to repeat the problem several times before recording the video. The video shows my whole run up until that point, not sure if anything in that would be helpful. The glitch begins at about 1:22. At 1:51 you can see my ghost from my first pass without the bug out ahead of…

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Distance crashes

                                Whenever I play Arcade (Community Levels), it freezes and then crash. Adventure Mode works fine tho

                                5 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • The warning text property acts wierd when the game is unfocused

                                  If you select an item in a menu like the graphics menu that has a warning text with his description then deselect the game's window while the item is still selected then if you hover another item, the warning text will still appear (if the game's window is still unfocused).

                                  This can lead to situations like this Resolution : "Adjusts the screen resolution =. Warning: This is only a fun bonus effect and not required!"

                                  This bug is easier to re create on a two monitor setup.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • When the ball thing explodes in Ground Zero, the game freezes for a couple seconds

                                    Attached is a screenshot of Task Manager. The sudden spike downward in CPU and GPU and upward with the HDD is when the ball exploded
                                    GTX 1050 4gb

                                    i5-7300HQ

                                    12gb DDR4 RAM

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Distance crashing

                                      Distance has started crashing frequently - 4 times today in a short period. Only change was switching from a Logitech M510 mouse to a Razer Deathadder Elite.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Game Crashes

                                        When enabling custom music at the main menu pressing"/" crashes the game. Plz Fix Bungie :D

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 4 votes
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