Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. Every time I tap a wall I seem to lose the ability to steer

    It seamingly happens randomly but if I tap a wall or crash without dying then for about a second I loose all control of the car and end up crashing. If this is a new "feature" please remove it. It's incredibly frustrating.

    3 votes
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    • Wing Yaw Left and Right switching

      I dunno how it is for other players. But I had to switch the Wind Yaw right and left. It feels totally weird to roll into the opposite direction.

      3 votes
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      • Replay Bug (Build 5930)

        #1
        If you play any track, you will be able to see your stats on the "STATS" right?
        https://i.imgur.com/QlpaJxh.jpg
        However, if you view the replay right after finishing the track, once you get back there won't be any stats in "STATS"
        https://i.imgur.com/PJEJAvg.jpg
        https://i.imgur.com/uX6hz6G.jpg
        ------------------------------------
        Also, depiste supporting only 20 Ghosts, I'm able to select more than that in the Replay/Ghost menu

        1 vote
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        • Workshop levels dont download

          When i try to download a level from the steam workshop the dowload is stuck at 0% and stopping the download doesnt work either.

          1 vote
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          • Workshop levels dont download

            When i try to download a level from the steam workshop the dowload is stuck at 0% and stopping the download doesnt work either.

            1 vote
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            • Some triggers aren't working when using custom music

              When custom music is enabled, some triggers will stop working, and thus the environment in the map will not change (if it is going to change).
              Play the level called Sector 99: Snow Storm Valley with and then without custom music and you'll know what I mean. You cannot complete this level at all with custom music.

              1 vote
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              • Camera continuously looks down and won't re-center properly (XBOne controller)

                When I load a level (doesn;t matter who made it), the camer tries looking down. Looking "up" looks center, but the camera goes straight back down once the control stick is released.

                1 vote
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                • Pressing escape as you cross the finish line will make the menu unusable

                  Pressing escape as you cross the finish line will make the menu unusable. No items on the escape menu can be clicked, and it can't be closed to show the leaderboard menu, which should pop up automatically.

                  9 votes
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                    1 comment  ·  Admin →
                  • Logitech G920 doesn't work

                    Every time I plug in my Logitech G920 Racing Wheel, it starts scrolling up in the menu and messing up the view in game for no reason. I find this odd because Distance was on the compatability list for this wheel. Is there any way I can get my G920 to work?

                    1 vote
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                    • Screen times out due to no input from device

                      So with certain games, the xbox inputs to the computer are not detected as movement, so the screen will timeout.

                      1 vote
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                      • Home Menu

                        The home menu just after you press any key keeps on changing selection. It keeps on going up like as if you press up on the D-pad.

                        1 vote
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                        • Menu options not usable after switching to old progile

                          I used the options to switch to a profile from about a year ago. Now I can't select the Arcade or Options menu. Nothing shows up when clicked

                          1 vote
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                          • 1 vote
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                            • ground zero spilt screen mutiplayer portal glitch

                              the portal that sucks you in only affects the first player to get to it

                              1 vote
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                              • 23 votes
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                                • Unplayable game and glitchy menu

                                  None of the options in the menu work, except the Adventure, the whole menu looks weird. When I try to run the adventure, the first level is as glitchy as the menu and doesn't work as well.

                                  13 votes
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                                  • Can't select Options or Arcade Mode on the main menu, and along with that the background on the main menu isn't even THERE!

                                    Same thing happens on Nitronic Rush except, in that game, changing the resolution fixed it.
                                    My specs are:
                                    Windows XP Service Pack 3 Professional 32 bit
                                    ATI Raedon HD 4550
                                    Some AMD processor that is over the minimum requirements.
                                    If there is more info you need, please ask.

                                    1 vote
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                                    • 10 votes
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                                        1 comment  ·  Admin →
                                      • 1 vote
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                                        • Level switching bug

                                          The only common link I found was leaving the level editor's test mode. I would play through the track, then when I leave the level changed to another saved level, i had not pressed any other buttons besides the '`' to switch modes

                                          1 vote
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