Bug Reports

Reproducibility is key. Please provide as much information as possible so that we are able to reproduce the bug you describe. If possible, when you encounter a bug, go back and try to get it to happen again so you can be sure how it happens. Exact steps are incredibly helpful!

Screenshots: Providing a link to a screenshot (or even a short video) clearly showing your issue is immensely helpful. Simply attach it to your report.

Output Log / Crashes: Distance generates an output log which will help us greatly in diagnosing your issue. If possible, please attach your output log to your post (especially in the case of a crash).

  • On Windows: “[SteamFolder]/steamapps/common/Distance/Distance_Data/output_log.txt”

  • On OSX: “/Users/[username]/Library/Logs/Unity/Player.log”

  • On Linux: “/home/[username]/.config/unity3d/Refract/Distance/Player.log”

Beta Disclaimer: While Distance is in beta, experimentation comes first, stability second. We’ll do our best to fix game breaking issues as they arise, but our priority while in beta is to experiment with gameplay and features. Know that we read every output log and crash report, though it might take time to respond to each one.

I found a bug...

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  1. 8 votes
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    • Have to restart computer

      Ps3 controller rapid disconnects (it does this normally on vibration) the real problem is I can't plug it back in or use my mouse and keyboard, so I have to restart the computer, this locks out alt tabbing and control alt delete (also the flying and driving controls should be seperate so I can control flying and stuff with wasd and trusters and turnig with arrow keys)

      1 vote
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        Sorry for not responding to this sooner. Is this still an issue in the latest update (build 3920)? We’ve updated our input system a quite a bit since this post. Thanks for letting us know :)

        - Kyle

      • [UI] Menus: Right should move down, Left should move up

        Just to stick to conventions, pressing Right should advance down a menu, and Left should go back up.

        1 vote
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        • pink screen and not working just menus are working..please optimize it to work on all devices plz

          pink screen and not working just menus are working..please optimize it to work on all devices plz

          3 votes
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          • Flickering windows lights in Destination Unknown

            The windows on buildings in the final section of Destination Unknown flicker in and out unless the car is right by them. Possible Z-battle?

            3 votes
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            • Holding Boost (Shift) at start of the level sometimes does not work

              When i press boost too early or start the level too quick, this usually happens

              2 votes
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              • 1 vote
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                • First person flying controls wonky

                  When in 3rd person the flying controlls are reletive to the camera. However when in first person mode the controlls are still reletive to the 3rd person camera.

                  To test this enter 1st person, flip over and try to manuauver upside down.

                  11 votes
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                    This is not an easy problem to solve and that’s why we still haven’t fixed it. Thanks for the feedback and we will be looking into solving this issue going forward!

                    - Kyle

                  • Motion blur post process effect occasionally makes tutorial text unreadable

                    When motion blur is enabled, the tutorial/score text that floats next to the car seems to get its blur vector from objects behind it; in other words, if something behind the text is moving fast enough, the text inherits the blur from that object behind it, effectively making the text too blurry to read.

                    11 votes
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                      We are aware of this issue but unfortunately that is an artifact of the motion blur solution that we are using which wasn’t written by us. We will have to look into other ways to fix this. Thanks for the report!

                      - Kyle

                    • In level Corruption, in Adventure mode, trapped between portals

                      In level Corruption, in Adventure mode, I was just getting past the point where you are going up a wall and there are 3 saw blades moving horizontally across your path, I went through the portal, but got cut by a laser shortly after. I flew off the track and died. When I reset, I immediately fell of the wall, backwards into the portal. I managed to get back on the track, but I was going backards through the portal and seemed to be stuck in an infinite portal driving loop.

                      I doubt I could reproduce.

                      14 votes
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                        We will be doing a pass over all of the Adventure levels at some point. That is a weird bug and maybe we can fix it if we can reproduce it. Thanks for letting us know :)

                        - Kyle

                      • Jumping and doing a barrel roll doesn't register sometimes

                        Occasionally, when I jump and land a barrel roll from the track, it just doesn't count it as a barrel roll. When this happens, it might occur two or three times in a row, although usually at one point it counts it as a back twist or some such for no reason. There's probably some test case for it, but I have no idea what it is. All I know is that it annoys the heck out of me when I've been doing an otherwise perfect run! Anyone else have anything to contribute?

                        5 votes
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                        • Flying freezes the state of the rotation thrusters

                          If you're rotating the car as you activate the wings, the rotation thrusters will continue to look enabled (open/boosting), even after you stop pressing WASD/moving the right stick/holding LB. It also causes the side rotators to flip back into the wings instead of out like the animation's supposed to do, so it looks silly. There's no effect on gameplay, however.

                          7 votes
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